Australian Robotics MRO (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information, and how we handle it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect personal information that you provide to us directly, such as when you submit our contact form or otherwise communicate with us. This may include your name, company or organisation, email address, phone number, and any details you include about your enquiry.
How we use your information
We use your personal information to respond to your enquiries, to provide and improve our maintenance, repair, operations, warehousing, returns and distribution services, to manage our relationship with you, and to meet our legal obligations. We do not sell your personal information.
Disclosure
We may disclose your information to trusted service providers and partners – for example carriers and logistics providers – where this is necessary to deliver our services, and to others where required or authorised by law. We take reasonable steps to ensure these parties handle your information appropriately.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure. We retain personal information only for as long as it is needed for the purposes described above or as required by law.
Cookies and website data
Our website may use cookies and similar technologies to help the site function and to understand how visitors use it. You can control or disable cookies through your browser settings.
Access and correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us. We will respond within a reasonable period.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please get in touch through our Contact page.
Changes to this policy
We may update this privacy policy from time to time. The current version will always be available on this page.
Last updated: June 2026.